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CLEVNET Library Cooperation Menu Home Databases The CLEVNET App OverDrive Help Featured RESOLVED: Issues with Morningstar Investments New link to Morningstar: http://ezproxy.clevnet.org/login?url=https://research.morningstar.com/ic/ip-sign-in —————————————– Morningstar Investments is experiencing a problem with their links. We are working with our vendor to resolve this issue. We will update here when the database is functional again. Thank you for your patience. Author CLEVNET Posted on May 9, 2024 May 10, 2024 Tags alerts , database Featured The CLEVNET App is back! We’re thrilled to announce that the CLEVNET app is once again available on the Apple App Store and Google Play! After an unexpected removal of service, we’ve worked diligently with our vendors to address the issue and bring back the app for all users. You can now download or update the CLEVNET app on your mobile phone to access a wide range of library services, including browsing the catalog, reserving books, and more. If your app is still installed on your phone, you can log out and then log back in to use it to search for items and review your account. If you removed the app, search CLEVNET in the app store and you can download it again. Download from the Apple App Store Download from Google Play To log in, you will need your barcode number and PIN. Please contact your local library if you forgot your PIN. We apologize for any inconvenience this may have caused and thank you for your patience and understanding. We’re committed to providing the best possible experience and do not take this lack of service lightly. We look forward to serving you better and are continuing to evaluate other solutions available. Thank you for being a CLEVNET patron. Author CLEVNET Posted on March 4, 2024 March 5, 2024 Tags CLEVNETApp , update RESOLVED: App not functioning properly The CLEVNET App is fully functional. You might need to log back in. Thanks for your patience. ========================== The CLEVNET App is currently down. We are aware of the issue and investigating. We will update here when the app is functional again. Thank you for your patience. Author CLEVNET Posted on March 22, 2024 March 22, 2024 Tags alerts , CLEVNETApp RESOLVED: Catalog is running slowly This issue is resolved. ========================== At this time, almost all e-books and electronic materials are searchable, although you may experience intermittent issues. We continue to work with the software provider to resolve this issue. Thanks for your patience. ========================== You can now search the catalog for your library’s books and other materials. At this time, e-books and electronic materials are not accessible. We continue to work with the software provider to resolve this issue. In the meantime, you can browse our collection of e-books here: https://clevnet.overdrive.com/ We apologize for any inconvenience. ========================== The catalog search.clevnet.org is running slowly. We are aware of the situation and looking into a solution. Thanks for your patience. Author CLEVNET Posted on January 2, 2024 January 4, 2024 Tags alerts , catalog RESOLVED: Catalog Hoopla Item Download Issue This issue is resolved. ====================================== For those CLEVNET libraries that have Hoopla: At this time, if you try to download a Hoopla item from the CLEVNET catalog (search.clevnet.org), you will receive an error message, but the item will still successfully download to your Hoopla account. We are aware of the issue and looking into a solution. We will update once this is resolved. Patrons can view and download their Hoopla materials at: https://www.hoopladigital.com/login Author CLEVNET Posted on December 11, 2023 December 12, 2023 Tags alerts RESOLVED: Problems with the CLEVNET App There was a known outage of the CLEVNET App on the morning of 8/7/23. This issue has been resolved. Please encourage staff or patrons with holds or checkouts that are slow to load to refresh the app by going to the My AccountPreferences and then pressing the Reload button at the bottom of the screen. Author CLEVNET Posted on August 7, 2023 August 7, 2023 Tags CLEVNETApp , update Problems with Libby App If you are having issues switching from your username to barcode in the Libby app, try deleting the app and reinstalling it. Author CLEVNET Posted on March 17, 2023 Resolved – Libby Partial Outage The issue with Overdrive’s Libby App has been resolved. If you encounter any issues, please get in touch with your local CLEVNET library for assistance. Overdrive is reporting a partial outage that is impacting their app, Libby. We are communicating with Overdrive and will update you when the problem is resolved. Author CLEVNET Posted on March 16, 2023 March 16, 2023 Changes when Accessing OverDrive/ Libby app Recent changes made to how users of OverDrive/ Libby authenticate means that usernames will no longer work. The system will now only accept barcodes. Author CLEVNET Posted on March 13, 2023 March 14, 2023 Resolved: Overdrive/Libby Access Restored Access to Overdrive and the Libby App has been restored. CLEVNET patrons may experience an error when connecting to Overdrive materials or logging into the Libby App. We are collaborating with Overdrive on a solution to resolve this issue quickly. Author CLEVNET Posted on February 9, 2023 February 9, 2023 Posts navigation Page 1 Page 2 … Page 6 Next page Find something About CLEVNET What is CLEVNET History of CLEVNET CLEVNET Members Member Services Careers CLEVNET Map ©2020 Cleveland Public Library 325 Superior Ave N.E. Cleveland, Ohio 44114 Home Databases The CLEVNET App OverDrive Help CLEVNET Proudly powered by...